VoIP is the dominant form of voice communication in first world countries and there has been a major shift in emerging countries, such as South Africa, over the last few years. The growth of VoIP is undeniable and more corporates are realising that it is no longer a question of why but rather when.
Layer 3 Solutions will assist you in designing a tailored made voice solution for your company. We will teach you about VoIP so that you will be confident in your transition to Telecommunications 2.0.
Our Voice services include:
Some of the benefits of VoIP include:
Scalability – You can add or remove phones as you please, the control panel allows users to setup additional extensions within a few minutes.
Cost of Ownership – The cost of ownership is minimal and you do not have to spend money on maintenance or repairing the PBX
Disaster Recovery (Hosted) – Your hosted PBX sits in the cloud and is mirrored so in the event of a failure the backup server will automatically take over. Onsite there is no PBX so in the event of a catastrophe, the only replaceable items would be the IP phones and the routers.
Environmentally Friendly – Your power consumption will be reduced and you will be contributing to reducing the amount of e-waste that is deposited into the earth. E-waste is already proving to be a huge environmental challenge and has had terrible repercussions on developing countries.
Flexibility – It is easy to add additional features like voicemail-email, conference calls, paging extensions, ring groups, call rules, call recording and IVR’s. All these functions and more are available for a minimal fee. You do not need to upgrade your PBX and/or have a technician spending hours configuring it.
Redundancy – We provide access to a control panel where your incoming lines can be routed in the event of a problem.